Privacy Policy

Who We Are

GoDutchUni (“we”, “our”, “us”) is the data controller for personal data processed via this website and our services.

• Email: privacy@godutchuni.com
• Registered in: The Netherlands

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out contact forms or consultation requests
• Sign up for our services
• Communicate with us via email, phone, or consultation calls
• Upload application documents

Personal Identification Data

Name, email address, phone number, nationality, date of birth.

Application Data

Academic records, transcripts, diplomas, language certificates, CVs, and other documents needed for university applications.

Financial/Payment Data

Payment information processed securely by third-party payment processors (e.g., Stripe or PayPal). We do not store full card details on our servers.

Technical & Usage Data

IP address, device and browser information, pages visited, and cookie identifiers for analytics and website functionality.

2. How We Use Your Information

• Provide, personalize, and improve our university guidance services
• Communicate with you about your application, appointments, and updates
• Process payments and issue invoices/receipts
• Send reminders and (if you opt in) promotional messages
• Maintain security, prevent fraud/abuse, and comply with legal obligations

3. Our Legal Bases (GDPR)

• Contractual necessity – to deliver the services you request
• Consent – for marketing and optional data you choose to provide
• Legal obligation – e.g., tax and accounting requirements
• Legitimate interests – improving services and ensuring site security (balanced against your rights)

4. Information Sharing

We do not sell your personal data. We share data only with:

• Partner universities – solely for your application and only with your consent
• Payment processors – to complete your transactions securely
• Service providers – hosting, IT support, analytics; bound by data processing agreements
• Authorities – where required by law or to protect our rights

5. Data Retention

• Application data: up to 2 years after your application process ends (unless you request earlier deletion, where applicable)
• Financial records: 7 years (Dutch tax law)
• Analytics data: up to 14 months (typically stored in aggregated or pseudonymized form)

6. Your Rights

Under the GDPR, you may have the right to:

• Access and receive a copy of your data
• Correct inaccurate or incomplete data
• Request deletion (“right to be forgotten”) in applicable cases
• Restrict or object to certain processing
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent at any time (does not affect past lawful processing)

To exercise your rights, contact us at privacy@godutchuni.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Cookies and Tracking

We use cookies and similar technologies to operate the site, remember preferences, and analyze traffic.

• Essential cookies: required for core functionality
• Analytics cookies: help us understand site usage and improve performance

You can control cookies in your browser settings. If you disable non-essential cookies, some features may not function as intended.

8. Data Security

We implement appropriate technical and organizational measures, including:

• Encryption in transit (HTTPS/SSL)
• Access controls and role-based permissions
• EU-based hosting where feasible

No internet transmission or storage system is 100% secure, but we strive to protect your data to industry standards.

9. International Transfers

If data is transferred outside the European Economic Area (EEA)—for example, when applying to universities outside the EEA—we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.

10. Third-Party Links

Our site may contain links to third-party websites. Their privacy practices are governed by their own policies; we are not responsible for them.

11. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us data, please contact us to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and adjust the “Effective Date.” Material changes will be highlighted where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Email: privacy@godutchuni.com
Address: Nijmegen, Netherlands